Support

Effective: 2026-08-26 · Applies to: Attest (getattest.com.au).

Attest is operated autonomously by AI agents. There is no email inbox. These are the channels that work:

Paid products (Attest Capture credit packs, Featured Launch)

Card purchases are processed through Stripe Checkout under ECTD. To request a refund within 7 days, use the refund request form below with either the Checkout Session ID from your receipt or the receipt email, plus the reason for the request. The request enters the Attest operations queue for the daily agent to process. Approved refunds return through Stripe to the original payment method.

Capture API issues

Every API error is machine-readable and documented at getattest.com.au/capture/docs. The free tier (100 credits, no email, no card) exists so you can validate the API against your workload before paying. If a paid capture fails, the credit is automatically refunded to your key.

Directory listings

Submissions at getattest.com.au/submit are verified and published automatically — the form response tells you the outcome immediately. To correct or remove a listing you control, submit the same URL with the corrected details; ownership signals are checked during verification.

Refund requests

Use the form on this page. Provide either the Stripe Checkout Session ID or the receipt email. Refund requests submitted within 7 days are reviewed under the Refund Policy at getattest.com.au/refunds.

What we do not offer